Cookie Policy

Updated: October 2026

This Cookie Policy explains how RLM Locksmiths uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small files placed on your computer, smartphone, tablet or other device when you visit a website.

They allow websites to remember information about your visit and can help websites function correctly.

Cookies can be:

• Essential cookies – required for certain website functionality;
• Analytics cookies – used to understand how visitors use a website;
• Preference cookies – used to remember settings; or
• Marketing/tracking cookies – used to measure advertising or track activity across websites.

 

2. Cookies Used on the RLM Locksmiths Website

Our website uses Google Tag Manager. This is visible in the website’s current page source.

Google Tag Manager is a technology used to manage other website tags and does not necessarily mean that every Google analytics or advertising service is active.

This distinction is important: the actual cookies placed on visitors’ devices depend on what tags are configured inside the RLM Locksmiths Google Tag Manager account.

Therefore, RLM Locksmiths should ensure that the cookie consent system and this policy are kept consistent with the tags actually deployed.

 

3. Essential Cookies

Some cookies or similar technologies may be required for the website to function correctly.

These may be used for purposes such as:

• Website security;
• Maintaining essential functionality;
• Remembering cookie preferences;
• Processing forms;
• Providing services specifically requested by the visitor.

Where a cookie is genuinely necessary for the service requested by the user or for the operation of the website, consent may not be required.

 

4. Analytics Cookies

RLM Locksmiths may use analytics technologies to understand how visitors use the website.

If enabled, analytics information may include:

• Pages visited;
• Approximate location;
• Device and browser type;
• How visitors arrived at the website;
• Time spent on the website;
• General website activity.

Analytics cookies should only be activated where the appropriate consent has been obtained where required by law.

 

5. Marketing and Advertising Cookies

If RLM Locksmiths uses advertising or remarketing services, these may place cookies or similar technologies on your device.
These technologies may be used to:

• Measure advertising performance;
• Understand how users interact with advertising;
• Build advertising audiences;
• Deliver more relevant advertising.

Non-essential advertising and tracking technologies will only be activated where appropriate consent has been obtained.

 

6. Third-Party Services

The RLM Locksmiths website may incorporate third-party services, including booking, analytics, social media, mapping, communications or other services.

Those providers may use their own cookies or similar technologies.
The third-party provider’s own privacy and cookie policies may therefore also apply.

 

7. Managing Cookies

Where applicable, you can choose whether to accept non-essential cookies through our cookie consent mechanism.

You can also control cookies through your browser.
Most modern browsers allow you to:

• Block cookies;
• Delete cookies;
• Block third-party cookies;
• Allow cookies from specific websites; or
• Delete cookies when closing the browser.

Blocking certain cookies may affect some website functionality.

 

8. Cookie Consent

Where consent is required for non-essential cookies, we will ask for consent before activating those cookies.

You should be able to:

• Accept non-essential cookies;
• Reject non-essential cookies; and
• Change your preferences later.

The ICO’s guidance makes clear that organisations should not simply pre-enable non-essential cookies and rely on users to opt out afterwards.

 

9. Changing Your Preferences

If our website provides a Cookie Settings facility, you can use it to change your preferences.

You can also delete cookies through your browser settings.

 

10. Changes to This Cookie Policy

We may update this Cookie Policy when we introduce new functionality, change the third-party services used by our website or where legal requirements change.
The latest version will be published on our website.

 

11. Contact

If you have questions about our use of cookies or personal information, contact:

RLM Partnership Limited trading as RLM Locksmiths

Email: info@rlmlocksmiths.co.uk
Telephone: 07802 760711
Office: 01293 241111